Area Riservata

Using a CRM greatly simplifies patient management. A well-built CRM makes it possible to raise the level of services provided to patients, maintain an easily searchable historical patient archive and reduce administrative costs.
The AQ medical centres use evolved CRM (internally renamed PRM, or Patient Relationship Management Software) that makes it possible to keep track of patients’ purchases over time, of the services purchased, the purchase dates, and notes regarding the patients’ personal history, as well as information on how they heard about the centre. Using the PRM, it is also possible to obtain precise figures on the various aspects which may be of interest to the centre, in order to optimise management.